Shipping policy
Shipping costs depend on the country of destination:
| Country | Shipping |
| Belgium |
|
| France, Germany, Luxembourg, Netherlands |
|
|
Rest of EU, Norway, Switzerland United Kingdom (applies to orders of €170 or more*) |
€17,50 |
| Rest of the world | €27,50 |
All shipping includes tracking.
Shipping times will depend on your country of destination and whether or not the parcel has to pass through customs.
Keep in mind that if you're ordering from outside the EU, additional customs charges and import tarriffs may apply. You will be responsible for paying any duties, taxes, and potential handling fees that may occur upon delivery in your country.
* 🇬🇧 Important message for UK customers: since Brexit has made shipping to the UK a lot more difficult, UK shipping is currently only available for orders with a total value of €170 or more. As a small business, this threshold allows me to still offer you a form of shipping.
Lead times
Since Studio Minapop is a made-to-order brand, your garment will be handmade by me after you place your order! Because I need some time to cut and sew your garment, made-to-order pieces take up to 4-6 weeks to make. Once your order is ready it will be shipped within the week.
Once your order is shipped you will receive an email with a tracking link.
If you order a digital download, it will be available immediately after you check out. A download button will be shown on the check-out page and you will also receive an email with the link to the download.
Requesting a return
Check the returns page for information in how to request a refund.
Contact
If you have any questions about shipping, please contact me at leen@studiominapop.be.